Questions
Can I request custom items? TOP
We always welcome custom orders. Don't see exactly what you are looking for? Send us an e-mail with your detailed request and we will return your message with a responce.
Contact info:
Shannon@CrossinMyHeart.com How do I go about ordering a tutu? TOP
There are pre-designed tutus you can order and you can also create your own by visiting the Tutu category. You can view the size and price chart by clicking: **HERE**
**IMPORTANT: When ordering a tutu please take the time to measure the little girl first and order according to measurements NOT BY AGE.
**Custom ordered tutus can take up to 10 days to ship** How long will it take to receive my order? TOP
Orders will be shipped in the order they are received and once payments have processed. Custom orders can take up to 10 days to ship. An e-mail with tracking information will be sent as soon as order has been shipped off. What is the return policy? TOP
Abosuletly NO RETURNS
***All sales are FINAL***
Many items are custom made to fit, once an order is placed it can not be cancelled if the order is already being processed. However, if an error is made I will work with you to make things right. I always want my customers to be 100% happy with the items they order. |
